| Q: What are the payment methods? |
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You can pay either by cash, credit card (AMEX,VISA, MASTERCARD) or wire transfer directly to our company account. Please note that our company policy insists on full payment by the customers on flight confirmation. This is to ensure that the aircraft is available for the customer. |
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Q: Is it safe to fly in a business jet? Are the aircraft or passengers
insured? |
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Yes. Titan works only with government approved air charter operators . This approval is given only to operators who fulfill very high level standards of safety and quality procedures. Hence the customers can be assured of safe and secure flights with us.
Also, each aircraft and the passengers are insured for the highest value possible as required by the law. |
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Q: Can I travel to more than one destination on a single day? Will I be
charged extra for that? |
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Yes. One among the many advantages of using air charter service is that if the destination airport is operational (Some airports do not have night time landing facility) the customer can visit as many cities as possible on a single day. The customer will be charged additional waiting charges for flying to different cities on a single day. |
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| Q: Are there any indirect/hidden costs involved? |
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No. Titan ensures that when the customer is given the price quote for the itinerary of their choice, we will list all charges associated with the trip. This will include flying charges, landing and parking fees, catering charges, and additional airport handling fees. |
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Q: What if I have a change in my travel schedule after departing from my
departure airport? |
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Titan will do its best to accommodate the change in travel plans of the customer. But factors beyond our control such as landing permission on certain excluded/restricted countries may prevent us from completely meeting the requirement of the customer. Also, if the aircraft is confirmed for other customers we may have to find alternate solutions for the passengers. But customer of Titan can be assured that all efforts will be made to meet their requirements. |
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| Q: What if I cancel my flight before departure? |
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Titan has a cancellation policy which clearly states the terms and conditions if the customer cancels the flight before the flight departs. A charge is applicable if the customer cancels the flight within the stipulated time frame.
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| Q: What are the value added services I can expect from Titan? |
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Titan has added value to its services by offering unparalleled and personalized services such as dedicated executive air terminal at select locations, tie-up with many handling agents in destination cities who will ensure superior handling of our passengers, transportation arrangement at the destination, hotel arrangements at the destination city, business meeting arrangements, shopping trips and so on. |
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